Our Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Winnerspeak.co.uk (the “Site”) Owned by Winners Peak.

Personal information we collect

Device Information

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

​We collect Device Information using the following technologies: 

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 

– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.​

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Products and checkout

We collect information about you during the checkout process on our store.

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages, if you choose to receive them

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

When participating in the lottery we record the User Id’s of users who participate in the lottery and also the user who has won the Lottery. We record the Order Id’s of payment made for purchasing a lottery ticket.

LiteSpeed Cache

This site utilises caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily. Please see https://quic.cloud/privacy-policy/ for more details.

Who we share your data with

(The “Customer” ) If you request a password reset, your IP address will be included in the reset email.

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Analytics to help us understand how our customers use our Site.

Members of our team have access to the information you provide us. For example, Administrators and Managers can access:

Order information like what was purchased, when it was purchased and where it should be sent, Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

We share information with third parties who help us provide our orders and store services to you; for example –

Amazon – For more information on Amazon Privacy policy please visit Privacy Notice – Amazon Customer Service

Royal Mail – For more information on Royal Mail Privacy policy please visit Royal Mail Group privacy notice│ Royal Mail Group Ltd

Argos – For more information on Argos Privacy policy please visit Privacy Policy | Sainsbury’s Privacy Hub

Paypal – We make payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the total and billing information.

Please see the PayPal Privacy Policy for more details.

We accept and make payments through card/bank transactions. When processing payments, some of your data will be passed to your card provider, including information required to process or support the payment, such as the purchase total and billing information.

Please see the card provider privacy policy for more details.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a search warrant or other lawful request for information we receive, or to otherwise protect our rights.

HOW DO WE USE YOUR PERSONAL INFORMATION
We use the Order Information that we collect generally to fulfil any orders or services placed through the Site (including processing your payment information, arranging for any shipping/delivery, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 

– Communicate with you; 
– Screen our orders for potential risk or fraud; and 
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

– As mentioned previously within the policy; 

​We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

YOUR RIGHTS 
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please message us through our Contact page.

​Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. 

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

DO NOT TRACK – Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

CONTACT US 
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via our Contact page or We can be contacted via customerservice@winnerspeak.co.uk